People new to the OPWDD system can access services and supports through the Front Door.  The Front Door is the way OPWDD connects people to the services they need and want.  Once you enter, a person-centered planning process begins which helps you learn about and access service options taking your needs and desires into consideration.  It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.

The Front Door is based on the understanding that people with developmental disabilities have the right to enjoy meaningful relationships, experience personal growth, take part in their community and live in the home of their choice.  The Front Door process will guide you through the steps involved in finding out if you are eligible for services with OPWDD, identify your needs, goals and preferences, and help you work on a plan for getting those services.

Families/Individuals are welcome to attend any session that is convenient for them.  Families are only required to attend one session even if there are multiple people in the family to be represented.  Front Door Information sessions will be held via WebEx and pre-registration is REQUIRED.

To register for upcoming WebEx Front Door Information sessions for June – August 2020 for Region 1/Western & Finger Lakes (counties of Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Niagara, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates) contact Jeffrey Roberts at 585-241-5797 or by email at Jeffrey.e.roberts@opwdd.ny.gov.

DATE           TIME

8/10/2020     5pm-7pm

8/21/2020     3pm-5pm

8/25/2020     1pm-3pm